The Joint Commission Public Notice:

Ensuring You and Your Family the Highest Quality of Care

To ensure the highest quality healthcare for our patients, Weiss Memorial Hospital participates in a national accreditation process conducted by The Joint Commission on Accreditation of Healthcare Organizations.

As part of this accreditation process, The Joint Commission—an independent, not-for-profit organization that sets national standards for measuring healthcare quality and safety, and the safety of the environment in which this care is provided—routinely conducts periodic unannounced accreditation surveys at participating hospitals.

If you have any quality of care or safety concerns, we encourage you to contact the Weiss Administrative Office at (773) 564-7288 or (773) 564-5102. You may also notify The Joint Commission at:

1. The following toll-free number: 1-800-994-6610. The Joint Commission hotline is available 24/7. Staff members are available to answer calls at this number weekdays between 8:30 a.m. and 5:00 p.m. CST.

2. Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

3. complaint@jointcommission.org

4. The following fax number: (630) 792-5636

This notice is posted in accordance with The Joint Commission’s requirements.
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