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Russian Patient Advocacy Program Our two Patient Advocacy representatives—Nina Buzgariu and Katya Kapelnikova guide you through your hospital visit. Along with interpretation and translation services, Katya and Nina are available to help answer any questions you may have. They can even help you access other services to help make your visit to Weiss a bit more comfortable. At Weiss, we believe you are entitled to excellent health care—in your language. Meet our Russian Patient Advocacy representatives: Nina Buzgariu “I want to help Russian patients as much as possible,” says Nina. “I can understand the trouble they have communicating if they do not know the English language. My top priorities are to make them as comfortable and welcome as possible, while meeting any needs they may have.” Katya Kapelnikova “The most important thing I can do for Russian patients is offer warmth and support – whether that be translation services, counseling, or setting up appointments,” says Katya. “I am the voice and bridge between patients and doctors.” |
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Nina has worked with patients in hospitals for 30 years. Most of these years have been spent as a psychology therapist, the last two years with the Russian population specifically. Nina holds a bachelor’s degree in recreational psychotherapy. She speaks Polish, Russian, and English. As a Patient Advocate, Nina is the eyes and ears for Russian patients, interpreting test results, facilitating patient/doctor dialogue and acting as the patient’s advocate.
Katya has worked as a healthcare advocate for the Russian community in Chicagoland for six years. As a patient advocate/interpreter at Weiss Hospital she offers translation services, social work, and counseling to help Russian patients with their particular needs. Katya holds a bachelor’s degree in counseling from the Ukraine. She speaks Russian, Ukrainian, and English. An accomplished singer and radio personality, Katya has worked for the Russian media in New York and Chicago. She also teaches children drama and dance at the Jewish Community Center.
