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Weiss Memorial Hospital Names New Chief Nursing Officer

Jan 24, 2012

For more information about Weiss, contact:
Catherine Gianaro  
(773) 564-7285

Stella Hatcliffe, RN, BSN, MSc, CPHQCHICAGO (Jan. 24, 2012) — A proven healthcare leader is named chief nursing officer at Weiss Memorial Hospital, one of four Vanguard Health System-owned medical facilities in the Chicago market. Stella Hatcliffe, RN, BSN, MSc, CPHQ, stepped into the role Jan. 16 from her position as vice president of patient services and professional development at Weiss.

“This promotion goes to a deserving healthcare professional,” said Jeffrey Steinberg, M.D., chief executive officer at Weiss. “Stella’s outcome-orientated, hands-on and collaborative approach has been instrumental in engaging more staff and improving patient satisfaction across inpatient, outpatient, and emergency room care.”

Hatcliffe, 52, has a number of notable accomplishments in her nearly five-year stint at Weiss. They include implementing a new “caring” model of nursing that enhances patient centered care; chairing the Weiss palliative care team to develop a new palliative care consult service within the hospital; creating and implementing a new graduate program and preceptor program as part of the hospital mission to invest in staff development and recruitment and retention strategy; supporting the transition to electronic medical records and medication bar coding, which improved compliance with documentation standards and core measures; and collaborating with Weiss’ quality department to successfully obtain Joint Commission accreditation.

“I am looking forward to continuing to elevate the nursing professional practice through enhancing nursing governance, team-building and development efforts to further improve Weiss’ quality indicators as the new CNO,” Hatcliffe said. “My goal is to communicate to patients’ families, and frontline nurses and patient care technicians everyday to gain insights into how we can continually make Weiss a center of excellence.”
Prior to Weiss, Hatcliffe served as director of education at Rush Oak Park Hospital. She started her career in London, England, where she worked with Dame Cicely Saunders, founder of the hospice movement. She also served as nursing director at Kings College Hospital and director of nursing practice and education at Greenwich Healthcare Trust before moving to the U.S. in 1999.

As a registered nurse, Hatcliffe received a Bachelor of Science in Nursing at Metropolitan University Leeds in the United Kingdom, and her master’s degree in research and evaluation for health services from North East Surrey College of Technology in the U.K. She is also a Certified Professional in Healthcare Quality (CPHQ).

Always giving back to her profession, Hatcliffe serves on the Truman College of Nursing and Robert Morris Physician Assistant advisory boards. She also is a member of the Illinois Organization of Nurse leaders, Association of Nurses in Staff Development and National Association for Healthcare Quality.