Insurance & Financial Support

Understanding the financial side of your visit to Weiss Memorial Hospital is important. As a courtesy to patients, we’ll submit bills to your insurance provider and do everything possible to expedite claims. It may be necessary to contact your insurance company to supply additional information for claims processing or to expedite payment. Remember that your policy is a contract between you and your insurance company, and you are ultimately responsible for payment of your hospital bill. Weiss accepts a variety of insurance plans and offers a financial assistance program for those in need.

Within 30 days of your insurance paying their portion, you’ll receive a statement indicating the patient balance. This balance is due within 30 days of your billing date. This also applies to any charges still unpaid by your insurance after 60 days. Payments can be made by cash, check or credit card (MasterCard, Visa, Discover or American Express) in person, by mail or online.

The bill you’ll receive reflects services provided during your hospital stay or outpatient service. Charges are from two categories: basic daily rate (room, meals, nursing care, housekeeping, telephone) and special services (X-rays, laboratory tests).

You’ll likely receive two separate bills for care received at Weiss: one for hospital care, the other for doctor services. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists are legally required to submit separate bills. Because of this and certain tests or treatments, you may receive bills from doctors you did not see in person. These bills are for services by these doctors in diagnosing and interpreting test results while you were a patient.

If you have questions about your bill or need further explanation about any charges or coverage, feel free to call our Patient Financial Services number: (800) 290-5090.