Nancy Ritz

Program Coordinator, The Center for Gender Confirmation Surgery at Weiss Memorial Hospital
Nancy Ritz is the Program Coordinator for the Center for Gender Confirmation Surgery (GCS) at Weiss. Nancy is responsible for the administrative work and coordination of meetings and program materials. Since many patients live outside of Chicago and Illinois, she also facilitates logistical arrangements, like hotel reservations and local transportation. Additionally, Nancy responds to prospective patients who want to learn more about Weiss’ GCS program and the kinds of services available.Nancy has been an integral part of the GCS Program for the past year. Prior to her current role, she has worked in hospitals and healthcare for more than 20 years, both in fundraising and administrative roles. “As the program coordinator for the GCS Program I have two goals – to support the outstanding work of our medical director, Dr. Schechter, and to do everything I can to make our patients’ experiences at Weiss as smooth and positive as possible,” states Nancy.
Nancy is often the first point of contact for patients of the GCS Program at Weiss. As such, she is committed to reducing stress levels for patients and their loved ones. “Many patients are unfamiliar with Chicago. When they don’t have to worry about finding a hotel that’s in a safe area and fits into their budgets, and when they know they’ll have a driver to pick them up at the airport or bus station, it makes things easier for them. I’ve been asked to provide information on steak houses, restaurants that serve healthy food, laundry services, grocery stores that deliver, and locations of nearby churches and synagogues. Patients are always really grateful, and I’m always glad to know that I’ve been able to help,” reports Nancy.Nancy reveals that the best part of her job is talking with patients, hearing their stories, and sharing in their journeys as they transition. It is a happy and exciting time for them, and their joy is contagious. “When I get an email from a patient telling me how blessed they were to choose Dr. Schechter and Weiss, and how kind and compassionate our team was, it warms my heart and makes me proud of the work I’m doing. It’s an honor to play a small role in helping them become who they truly are,” affirms Nancy.